Question 1

What's the fastest way to get an answer?

Accepted Answer

WhatsApp, by a considerable margin. Messages usually get a reply the same day, and it's the channel the coaching team actually watches. Tell us what you're interested in and your experience level and we'll recommend a specific class rather than sending you a timetable to interpret. If you'd rather email, that works too, but WhatsApp is where you'll get a quick, human answer — including on evenings when classes are running.

Question 2

Where are you and how do I get there?

Accepted Answer

20 Pitts Lane, Earley, Reading RG6 1BT. From central Reading, head east along the A4 or Wokingham Road towards Earley and turn onto Pitts Lane. It's a short drive from Lower Earley, Woodley, Winnersh and Wokingham, and walkable or cyclable from much of Earley itself. There's free parking on site, so you don't need to plan around finding a space or paying for one.

Question 3

What are your opening hours?

Accepted Answer

The timetable runs Monday to Friday evenings, from around 16:15 for the youngest children's classes through to 21:30 for the latest adult sessions, plus Saturday and Sunday mornings. We aren't a drop-in gym with all-day access — sessions are coached classes at set times, which is why the timetable is the best guide to when we're open. Personal training can often be arranged during the day outside those hours.

Question 4

Can I come and look around before booking?

Accepted Answer

Yes. Message us first so we know to expect you and can suggest a time when a relevant class is running — seeing a session in progress tells you far more than an empty room does. You're welcome to watch from the side without training. Plenty of parents do this before booking a child in, and plenty of adults do it before their own first session. There's no pressure to book anything on the spot.

Question 5

Do I need to book my free session in advance?

Accepted Answer

Yes, please message us rather than just turning up. It takes a minute and it means the coach knows a new person is coming, so you get a proper introduction rather than being absorbed into a warm-up already in progress. It also lets us confirm the class is running that week and is the right fit for your experience level, which saves you a wasted journey.

Question 6

Who will I be speaking to?

Accepted Answer

Messages go to the One Mission team, and answers come from people who actually coach here rather than from a call centre or a chatbot. That means you can ask specific questions — about a particular injury, a nervous child, a class that might be too advanced — and get a straight answer based on how the room really runs, not a scripted one.

Get in Touch

How to reach us

WhatsApp

Phone

Email

Social

Where we are

When we're open

Booking your free first session

Contact questions